How to resolve conflicts in family businesses

Family businesses are an organizational model that can be very successful if good business management is carried out and there is a common agreement between all those who are part of it. However, despite this, it can also become one of the main sources of conflicts among workers, either due to conflicting interests in the workplace or the tensions between them in their personal lives. Pay attention to the following article, discover useful tips to resolve conflicts in family businesses and ensure their proper functioning.

Steps to follow:

one

The taking of certain decisions such as establishing professional hierarchies, defining remunerations, defining functions and privileges, allowing the incorporation of some family members and not others, are some of the main situations that usually generate problems in family businesses . When these conflicts arise, it is necessary to recognize them, confront them and try to resolve them through dialogue and the sharing of opinions and reflections.

two

A fundamental step to resolve conflicts in family businesses is that the people involved have the ability to separate the personal relationships of the professionals, as well as to focus exclusively on the interests of the company leaving aside their particular positions and needs. In this way, you will find a good way to find solutions that are beneficial for all members and most importantly, for the proper functioning of the company and its future success.

3

Likewise, as in any other type of company, in the family businesses there must be a clear and precise organization. It must state which is the position of each of the members involved in the management, establishing above all the position and authority of the founder or maximum authority of the company. In this way, there will be a figure that is responsible for mediating in case of labor conflicts, to manage the situation and find the best solution for the company and the workers.

4

However, on many occasions, things are not well defined and people who are part of the family business are not able to deal with the problem and reach a common point. It is then when the best option to resolve family conflicts is to hire the services of a consultant or external expert, which will have its own criteria to lack an affective bond with both the family and the people involved.

5

Mediation and neutral evaluation is always a safe bet for those family businesses that want to stay afloat, but can not achieve it on their own. However, for this to give good results, it is imperative that all members of the family are willing to abide by new guidelines, make mistakes and make changes that the external professional considers appropriate.

6

If you wish to obtain useful and more detailed information on the resolution of conflicts in family businesses, as well as key factors for its success, we recommend you consult this free EAE Business School guide.