How to return a product purchased over the Internet

Sometimes disinformation is a big obstacle for the consumer. Do not be fooled, if you buy at a neighborhood or city store, the merchant is not obliged to reimburse you for the money; while if you buy a product on the Internet, they are obliged to always refund the amount . For that you will have to send the item to where you bought it. .com guides you so you can return the product and get your money refunded.

Steps to follow:

one

Shopping over the Internet for convenience is increasingly frequent. The store is obliged to return the money unless they are dealing with items such as underwear, recordings, computer games, daily newspapers and magazines.

two

When you receive a product that you do not like, the first step to get your money back is to send the item to the same address from which you receive it. If you have doubts, the data will be on the invoice or you can also check its website.

3

Before sending the package, you must attach a return form inside it. The form will be either in the box that you have been sent or in the website of the company.

4

You can send the article by regular postal mail, certified, urgent, etc. However, if you return the package because you do not want it, the shipping costs will be yours; while if it is because it is not exactly the item you had ordered, the shipping costs will have to be paid by the store.

5

The product can not be returned when we want. There are some deadlines, which are generally 7 days. Do not miss it!

6

Finally, if it has been more than a month and you have not received the purchase at home, contact the merchant to see if there has been an error. You can choose to keep the product or return it and reimburse the amount.