How to return an application in the App Store

Surely you have ever made a mistake when buying an application for your iPhone, iPod or iPad in the App Store and would like to have been able to return it. Although Apple does not offer a refund system as it does the market for Android applications, it is also possible to make a refund. From .com we explain how to return an application in the App Store, follow our steps carefully.

You will need to:
  • Computer with Internet connection
  • Apple account (login and pass that you use in the App Store).
Steps to follow:

one

The first thing we will do is access the iTunes technical support page.

two

Select the "Apps" option, at the bottom of the column on the left.

3

Look for the option "Solution of problems with applications purchased in the App Store" and click on the link to access.

4

Scroll to the bottom of the page and then select the " Start " link, in order to send an email to iTunes support.

5

Choose the option "iTunes" and, in the next menu that will be displayed, the alternative " iTunes Store ".

6

Then click on " Purchases, billing and exchange ". Click on the option that corresponds, for example "Quality of purchased content" if you want to make a refund because the application is not what you expected. And finally, press the blue button to "Continue".

7

Move the cursor over the text or the image of the envelope and click on the link. You will see a form that you must complete explaining the reason for the return.

8

And that's it. In less than two days they will contact you. In most cases, you will get a refund if your reason is reasonable.

Tips
  • To make sure you have purchased an application or not, you can visit your Purchase History itms: //phobos.apple.com/purchaseHistory