How to manage a dental office
A dental office exists to diagnose oral problems in patients, and administer treatments for tooth and gum problems. Managing a dental office effectively can be complicated. In the dental office, the dentist or manager of the dental office must not only deal with the employees, but also with the governmental regulations that deal with this specialized area of the health field. However, with organization and determination, you can have a dental office that runs smoothly, attracting both high-quality workers and patients.
Hire dentists with experience in the functions for which you are applying.
Prepare an office procedure manual that includes job descriptions for employees, required information about work hours and pay periods, data on paid vacations, sick leave and vacations.
Train your employees to protect the privacy of your patients' health data. Designate a privacy officer and contact person to deal with privacy complaints, and document this training. Also, notify patients of their rights, and obtain written permission to acknowledge their receipt of notice of privacy practices.
Teach your employees about the guidelines of the Social Security Administration. Make sure that all dental workers know them. They include not eating, smoking or applying cosmetics in dental treatment rooms, laboratories or sterilization areas, due to possible contamination. Review the importance of using personal protective equipment during procedures. Also, go to the Center for Disease Control on guidelines for the management of hazardous and infectious waste.
Market your dental services through the effective use of a website that addresses your selected client market. For example, if you have a periodontal office that treats gum disease and tooth support structures, create a site that attracts a greater number of patients of medium and high age.
Also, make relationships with dentists near your office to acquire new patients. Follow up with new patients after initial consultations to see if they accept the treatment recommendations, and show them concern for their needs.