What to do if the cashier swallows the card

It has always happened to us all, that an ATM keeps our credit or debit card . Has not it happened to you yet? In any case, we should be prepared and be clear about what steps we should follow if something like this happens to us. So keep calm, because in .com we explain what to do if the cashier swallows the card .

Steps to follow:

one

If a cashier retains the card, the first step and also the most important one will be to communicate what happened to our bank. So call the Customer Service Center of your bank or savings bank as soon as possible. In .com we advise you not to move from the place until you are served and get blocked or cancel your credit or debit card. Do you have doubts about which telephone you should call to request this request? To obtain this number consult with your bank or search through the Internet.

two

During your call, remember that you will have to provide your information to identify yourself, as well as other necessary information so that your bank or savings bank can block or cancel your card safely. Remember that if the ATM swallows the card, communicating it to our bank is essential to avoid disappointment.

3

The experts also recommend us to check our balance and bank movements, to check that everything is in order. You can do it from the offices of your bank or cashier, explaining everything that has happened to you, or by phone. And if after the cashier retains the card you discover any irregularity, do not hesitate to discuss it with your bank branch.

4

Another step we must take if the cashier swallows the card ? Do not forget to request a new card as a replacement for the previous one. Your bank or savings bank will explain all the steps you should take.

5

However, the best solution when the cashier swallows the card is usually prevention. That is, to prevent this from happening again, do not forget to check that the slot of the ATM is free, it works correctly and there is no obstacle that prevents the card from leaving. Remember that there are many cases of scams and frauds to steal or duplicate the card by placing a device in these slots, where we enter our cards. For more information, check out our article on how to protect the credit card from possible thefts.