How to claim in Social Security

In Public Administration almost all processes are computerized. Sometimes, the machines are wrong and due to some computer error, you can get home notifications from Social Security that do not correspond to you. In Social Security you can also submit claims and we explain how to do it step by step.

one

The Social Security has available to the users several ways to present complaints or suggestions. These can be by telematic, via postal or in person.

two

If you choose to formulate your complaint electronically, it must be formulated through the electronic form available on the website of the Ministry of Labor. In order to access it and view it correctly, the computer from which the complaint is to be made must have installed the digital certificate by means of which the electronic ID is used.

3

If, on the contrary, you decide to issue the complaint in person. In any of the Social Security offices they will provide you with the form that you must fill out with your data to present the complaint or suggestion.

4

Social Security can also be submitted to complaints through postal mail . To do this, on the website of the Ministry of Labor, you must download the corresponding form, fill it out, make a copy of it and send it with your name, surname and contact information to the Regional Social Security Administration of the Autonomous Community in which you reside

5

Once in the Social Security receive the form, they will have a period of 20 working days to request complementary information of the complaint. If no response has been received within this period, the citizen may appear at the Social Security office to learn the reason for administrative silence.

6

On the other hand, if what is wanted is to claim any erroneous notification that has arrived at home by the General Treasury of the Social Security, an appeal to the appeal will have to be filed.

7

The plaintiff will have a month to fill out the appeal form to the upkeep and send it along with evidence that the administration has made a mistake, to the Social Security office. The sending of the appeal to the appeal does not suspend the execution of the impugned act.

8

After filing the appeal, the Administration has a period of 3 months to resolve it and notify the interested party of its decision. After this period without having received a response, it will be understood that the Administration has relied on administrative silence and there will be no possible solution outside the judicial channel.