How to activate the remote assistance desk

Windows includes tools called Remote Desktop and Remote Assistance that allow you or someone else to connect your computer remotely. Although Remote Desktop allows the user to access a computer's applications and files on a network, Remote Assistance allows you to invite a user to connect to your computer to help solve problems or perform a task. Windows also allows you to select the users that can connect to your computer, using these methods.

one

Click "Start, " then click "PC" on the left side of the menu. Select "Properties" to access the system configuration.

two

Select "Remote Configuration" in the list of items on the left, then enter the administrator password if requested. Click on the "Allow Remote Assistance connections to this computer" box in "Remote Assistance" .

3

Select an appropriate "Remote Desktop" option to determine which users can connect to your computer. Select "Allow connections from computers running any version of Remote Desktop (less secure)", if you want users who are outside your network to connect. Select "Allow only connections from computers running Remote Desktop with network level authentication (more secure)" to prevent users outside your network from connecting.

4

Click on "Select User" to allow or deny the permission of a specific user to connect to your computer. Click on "Add", enter a user name under "Enter the object names to select" and click "OK" to add a user. Select the name of a user from the user list, then click "Remove" to remove the user's permission. Click "OK" twice to exit the list of users, Remote Desktop and Assist settings.