How to control the defaulters

Currently, uncollected bills are the order of the day reaching accumulate in many SMEs that do not have enough resources or staff to manage the defaulters . If it is a small number of invoices, you can resort to claiming the payment of the same, although the problem appears when the unpaid bills accumulate and there are recurring customers who do not pay frequently. To be able to manage this situation, from we give you advice to know how to control the defaulters .

Talk to the debtor

To prevent delays or avoid payment of bills, it is advisable to call the customer two weeks before expiration to remember that the deadline is approaching. Once the period has been exceeded, you must call to know the reasons for the delay since it can often be due to some incident with the invoice or its receipt.

Negotiate

If it is confirmed that the delay in payment is not due to any incident related to the invoice, an agreement can be reached with the debtor offering different alternatives. The most used and recommended is to negotiate a fraction of the payment, facilitating the payment of the total amount by smaller amounts. The collection of interest for late payment is also recommended, calculating them taking into account the days of delay.

External management

In the case of SMEs, where staff and time are scarce, the management of the defaulters can be outsourced through a collection management company, being very useful when negotiations are complicated. These companies are dedicated to the recovery of debt in exchange for a commission, exhausting all possible avenues (friendly, judicial, etc.).

Credit insurance

This option is very useful if you want to subtract worry about possible defaults since in exchange for the payment of some installments and premiums, the insurers cover a certain percentage of the debt, so that the company charges most of the bill while that the insurer seeks other alternatives to collect the entire bill and stay the difference.