Consumer rights in bars and restaurants

As a consumer we have a series of rights that we have to know when we go to a bar or restaurant to consume anything. It is not usual that all the rights we have are well covered, so we recommend that you read this article carefully to know that you can demand in a bar or restaurant.

Steps to follow:

one

Prices must be clearly visible and clearly written . You must know how much you pay and why you pay.

two

We have to know the price of the drink or dish as it is consumed inside the premises or on the terrace.

3

As a consumer you have the right to know, before ordering, the prices with VAT or not, but it must be indicated in case you do not have VAT on the products that you are going to consume.

4

The prices of the purchase tickets must match the prices indicated in the bar or restaurant. In any case you should charge the same, if you intend to charge more you have the right to claim.

5

It is necessary to take into account that the VAT must be included or broken down in the price of each drink, and that the establishment must include it in the price list and it must be specified in the ticket.

6

The bar or restaurant is obliged to have claim sheets.

7

In the case of breach of some of these points you can ask for the claim form and present it in the consumer's office, here you will find the nearest office: //aplicaciones.consumo-inc.es/cidoc/Consultas/dirMapas.aspx? table = omic

Tips
  • We recommend that if you have problems with your bar or restaurant keep calm.