How to make a good impression to a client

In the world of work, making the best possible impression is always important, making a difference in the way we relate to our supervisors, colleagues and clients. And when it comes to dealing directly with the people to whom we provide a service, increasing their confidence and positive opinion about us will help us to successfully realize the business that we set ourselves. That's why in .com we give you some tips on how to make a good impression on a client, taking care of some details you will succeed.

one

A fundamental aspect to make a good impression to a client is to arrive punctually to the meeting that you have marked. The unpunctuality reveals that we are disorganized people but above all it is a great lack of respect towards the other.

If you have marked a specific time do not delay or 5 minutes, this is one of the clearest ways to show your client that you really care.

two

Our appearance is a very important aspect in the workplace, because it can reveal characteristics of our character. That is why it is important that when you meet with a client, you take care of the clothes you wear while trying to reveal professionalism. It is not necessary to go in a suit unless the dress code of your organization requires it, however it is convenient to dress casually and appropriately avoiding garments such as shorts, sports shoes or short skirts and pronounced necklines in the case of girls.

Your clothes must convey a clear message: "I am a professional and your best alternative to provide the service you need". Make sure that it says this.

3

When it comes to making a good impression on a client, our attitude is fundamental as well. It is important to keep a professional speech but without being too dry or serious, it is necessary that our speech is close and that the client feels that he can get the service he wants thanks to us. Clarifying the doubts you may have, answering your questions and staying cordial is also important.

4

Transmitting security to the client and making him see that you are the best person to carry out the work is also very helpful, so in addition to having a coherent speech and answering your questions it is very important to always look him in the eyes to transmit confidence, avoiding gestures like:

• Playing with the pen or pencil indicates that you are nervous.
• Cross your arms, which indicates that you are not open to dialogue.
• Look restless, move your leg a lot or move too much. It reflects anxiety.
• Yawn too much, it clearly says that you're bored.

5

Smiling and being willing to answer all your questions is important to make a good impression on a client, offering you to solve your problem successfully. However you must be professional and realistic, so it is advisable to avoid:

• Promising a service that you are not able to fulfill, if what you are asking for is not possible, let them know and explain why.
• Give information that you are not sure, if there is something you do not know for sure tell him that you will consult and you will let him know as soon as possible.
• Adulating your client to win their sympathy, exaggerating in compliments can be annoying.
• Saying yes to everything in order to win the job, if you are not able to accomplish this will bring problems later, also compromising your image and professionalism.

6

Also, do not forget to take care of your vocabulary and the tone and manner in which you express yourself. The basic rules of education are always important in any type of social contact, including meetings with clients.

Following these recommendations will make a good impression to a client and start a successful and prosperous professional relationship.