How to act if my flight is canceled

When it comes to travel, everything can happen, not only because you do not know what awaits you in your destination, but because even without leaving the airport, surprises are always the order of the day. There are many reasons why a flight can be canceled, but when this happens confusion and disorder is the first thing that seizes passengers, so in .com we give you all the information you need to avoid falling victim to stress and know how to act if your flight is canceled

one

When a flight is canceled, the airline has two options: refund the money to passengers within 7 days or place them on the nearest flight to the place where they plan to travel.

two

During the time that passengers must remain at the destination against their will, the airline must provide money for food, lodging, as well as for making calls, contacts and everything that the passenger requires due to this incident.

3

If the cancellation of the flight is due to what the airline considers "exceptional circumstances", such as a strike, a weather event, if the company reported the cancellation two weeks or more in advance, or if in spite of canceling they can locate quickly passengers on another flight, the passenger will not be entitled to receive any compensation

4

If on the other hand it is a cancellation that does not fall within the above description, and of which the company is the absolute responsible, the passenger must be compensated according to the distance and distance covered: 250 euros for flights of up to 1500 kilometers, 400 euros for flights between 1500 and 3500 km, flights of more than 3500 km 600 euros

5

If the flight that has been canceled is in a tourist package made with a travel agency and you do not get a quick solution to the problem, you must go to the agency that organized the trip, who will take care of the matter, if on the contrary you have bought the passage directly in an airline are they who must respond

6

If you know of the cancellation of the flight in advance, you must contact the customer service numbers of the responsible airline, in .com we offer you the contacts of the main companies: Iberia is 902.100.988, TAP Portugal 901.116.718, Air France from Monday to Friday 0800.2000, Saturdays and Sundays 0900.1730, Air Europa 902.401.501, Lufthansa 902.883.882 and Delta Airlines 902.810.872

• It is important to remain calm in this situation, in this way you can act more effectively
• We always recommend saving a little money for the end of your trip, in this way you will have something reserved in case an unforeseen event arises