How to be a good waitress

If you want to be a good waitress, we're going to give you some keys to be a great professional and, in addition, earn tips to part of the salary. Think that if a client feels that you have given him a good service, surely he will be more inclined to give you a good tip and that in the end, results in more motivation to work every day. In .com we tell you how to be a good waitress.

Steps to follow:

one

Take care of your appearance when it comes to going to work. In the majority of establishments of the world of the hotel industry they usually have uniforms for the performance of work. And if this is not the case, there is usually a dress code that indicates how you should dress and even how you should go combed and make-up, among other aspects. To be a good professional you must take care of your image and be very clean and neat at all times. The uniform must be in perfect condition, you must wear your hair, because it makes a very bad impression to wear the hair on your face working in contact with food and drink. And if you get dirty during work, whenever you have a hole, try to clean yourself before attending another client.

two

You must know how to communicate with customers. It does not matter if you work in a restaurant of very high level or in a franchise of fast food. It is important to adapt to the client's way of speaking, a client of a 5-star hotel is not the same as a client who is going to have a drink in the neighborhood pub. Each person is a world, and you must know how to communicate according to the jargon of the moment. You should speak clearly, in a high tone, and you should never chew gum while you work. And something that you should never forget, is to be always very polite and respectful with everyone.

3

You must have knowledge of the place where you work, nobody is born knowing, but it is basic to know in what type of place you work and to know your letter well . Think that the clientele can ask you anything related to the menu, know the composition and even the preparation of the food. The better you are able to answer all kinds of questions, the better service you will give to customers. It is recommended that you know the letter firsthand, and even try the dishes or drinks to recommend. It is also interesting to be informed of issues of food allergies to give full advice. In this way, you will give exceptional service to any client with whom you are dealing.

4

You must maintain a good attitude during work. Being patient and accepting mistakes are two very desirable characteristics to perform your job well. If you are wrong, try to find quick solutions and do not make excuses, a good apology in this regard is always appreciated. You must know how to face when the chef or another employee has made an error, you are the intermediary and it is important to know how to manage the crisis with temperance and good humor. You should always try to be kind and not get defensive, remember that the customer is always right .